These Subscription Terms are for business use. CloudVerdict™ is not offered for personal or household purposes.
1. Who these terms are between
These terms apply between Apex Edge Sales Engineering Limited, a company registered in England and Wales under number 15821626, whose registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ ("we", "us"), and the person who creates a CloudVerdict™ account or buys a CloudVerdict™ subscription ("you").
Full statutory details are on Company Information.
2. A subscription belongs to one person
There are no shared accounts, no seats bought on somebody else's behalf, and no central billing. Your subscription is yours. A company wanting several people to use CloudVerdict™ buys several subscriptions, and each of those people contracts with us themselves.
You must not share your sign-in details or let anybody else use your account.
Nobody reaches your work through the product. If you want to share a result, you export it and send it yourself, which is your own act and happens outside CloudVerdict™.
3. What the service is
CloudVerdict™ compares the cost of object storage across Amazon Web Services, Microsoft Azure, Google Cloud, and Oracle Cloud Infrastructure. Service Description sets out what it does in full, and forms part of these terms.
4. What a result is, and what it is not
A result is an estimate. It is not a quotation, an offer, or advice.
It is calculated from the list prices those providers publish, applied to the workload you described. We do not warrant that any price is current at the moment you read a result. Every result states how old the prices behind it are, and whether its region has been checked against the provider's own calculator or priced from the published feed alone.
A result will not reflect any discount, committed-use agreement, enterprise agreement, or credit you have negotiated with a provider, because we read published list prices and do not know your agreements.
You are responsible for the decisions you take. CloudVerdict™ informs a decision about cost. It does not make one, and we are not liable for a decision taken on the basis of a result. You should verify any figure that matters against the provider before you rely on it.
5. Provider data
Comparisons are built from data the four providers publish. We do not control that data, we do not warrant its accuracy or completeness, and a provider may change or withdraw it.
Where an option cannot be fully priced, it is marked as partial and says what is missing. It is never shown as costing nothing.
6. Which providers you can select
Which providers are selectable may change. We may make a provider unselectable, across the platform or for your account, and where we do the product shows the provider with a message saying it is unavailable. We do not promise that the set of selectable providers is fixed.
A saved version keeps what it priced, including where a provider it covered has since become unselectable.
7. Your account
You must give accurate information when you create an account and keep your sign-in details confidential.
If you believe somebody else has used your account, tell us at once at security@apexedgesalesengineering.com. That is a security report and not a support question, and it is the address that is watched as one.
8. Fees, tax, and payment
Prices and what each tier includes are set out in Pricing Terms, which forms part of these terms.
All prices are exclusive of tax. Sales tax and VAT are calculated and shown before payment. We are the merchant of record, and payment is processed through Stripe.
9. Changing a price
We may change the price of a tier on at least 30 days' notice, given to the email address held on your subscription. A tier has one price and it applies to everyone on that tier.
A monthly subscription moves to the new price once that notice has run. A yearly subscription moves at its next renewal: a year already paid is not re-priced part way through.
If you cancel before a new price takes effect, you pay the old one for the rest of the period you have already paid for.
If you do not accept a new price, you may cancel under clause 10.
10. Minimum term, cancellation, and refunds
A paid subscription runs for a minimum term. The minimum term that applies to your subscription is stated at the point you buy it.
- If you cancel after the minimum term, we refund the remainder of what you have paid.
- If you cancel inside the minimum term, no refund is due.
If you join a company's arrangement having already subscribed as an individual, you must close your own subscription yourself, and whether that closure falls inside or outside your minimum term decides what you are owed.
11. Your content
You keep ownership of what you put into CloudVerdict™: the workloads you describe, the use cases you create, and the results you save. You grant us only the licence we need to host, process, and display it in order to provide the service to you.
12. Taking your work with you
CSV export is a paid feature. On the Free tier you cannot export your comparisons in a form that can be read back in. That is a deliberate limit of the free tier and not an oversight.
This is separate from your data protection rights. A request for a copy of your personal data, or for it in a portable form, is a right that does not depend on what you pay. It is answered by us as a process, through privacy@apexedgesalesengineering.com, and never by pointing you at a feature your tier does not include. See the Privacy Notice.
13. Closing an account and deletion
When an account is closed, we record the request and the date its data is purged. The period between the two is stated in the Privacy Notice.
Certain records are kept beyond that period where the law requires it, and the activity and audit records described in the Privacy Notice cannot be edited or deleted. The Privacy Notice says what is kept, why, and for how long.
14. Acceptable use
Your use of CloudVerdict™ is subject to the Acceptable Use Policy, which forms part of these terms.
15. Our access to your account
Our staff can reach your account for support, through access that is recorded: who opened it, whose account it entered, why, and when it ended. Every action taken during such a session names the member of staff as well as you. The Privacy Notice describes this in full.
16. Availability and changes to the service
We aim to keep CloudVerdict™ available but do not guarantee uninterrupted access. Current availability is published at status.apexedgesalesengineering.com.
We may change the service. Where a change materially reduces what your tier includes, we will give you notice and you may cancel under clause 10.
17. Suspension and termination
We may suspend or end your access where you breach these terms or the Acceptable Use Policy, where payment fails and is not resolved, or where we are required to by law. Where it is reasonable to do so, we will tell you first and give you the chance to put it right.
18. Intellectual property
CloudVerdict™, its interface, its calculations, and its brand are ours or our licensors'. Nothing in these terms transfers them to you. Provider names and marks belong to their owners and are used only to identify the services being compared.
What CloudVerdict™ produces carries our brand and nobody else's. Every PDF it exports carries the Made with CloudVerdict™ footer, on every tier. We do not place your logo, name, or mark on anything the product renders or exports, at any price. You keep ownership of the workloads and results described in clause 11; the document CloudVerdict™ produces to present them is ours.
19. Neutrality
No provider pays for placement, for inclusion, or for its position in a result. We receive no payment, commission, or referral fee from any provider or reseller in connection with CloudVerdict™. The only money we collect is your subscription.
20. Warranties
We provide CloudVerdict™ with reasonable care and skill. Beyond that, and to the extent the law allows, we give no warranties: in particular we do not warrant that a result is accurate, current, complete, or fit for any decision you take with it.
21. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, and to the extent the law allows, we are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of data, or indirect or consequential loss; and our total liability in connection with your subscription is limited to the amount you paid us in the 12 months before the claim arose.
Cost savings are not warranted. CloudVerdict™ shows what published prices imply. It does not promise that you will save anything.
22. Data protection
How we handle personal data is set out in the Privacy Notice. Where we process personal data on your behalf, the Data Processing Agreement applies.
23. Changes to these terms
We may change these terms. Where a change materially affects you, we will give notice to the email address held on your subscription before it takes effect. The effective date at the top of this page says when the current version came into force.
24. Notices
Legal notices and contractual correspondence go to legal@apexedgesalesengineering.com.
Anything about payment, an invoice, VAT, or a refund goes to billing@apexedgesalesengineering.com.
Anything with no better home goes to contact@apexedgesalesengineering.com.
Notices to you are sent to the email address held on your subscription.
25. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.